Shipping policy
Shipping Policy
Thank you for shopping with PawNova.
Processing Time
All orders are processed within 1–2 business days after payment is confirmed.
Shipping Time
We currently ship within the United States.
Estimated delivery time:
- 4–8 business days
Please note that delivery times are estimates and may vary due to holidays, weather conditions, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package.
Incorrect Address
Please make sure your shipping address is correct before placing your order. PawNova is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us at:
We will work with the shipping carrier to help resolve the issue as quickly as possible.